What You Can Expect From Us
We greatly admire the commitment of volunteer board members who support their communities and buildings. Our goal is to partner with you and your board by providing experienced managers, industry best-practice guidance, and up-to-date knowledge to help you be as effective as possible.
Dependable Day-to-day Administration
We provide timely, dependable, and comprehensive administration, document management, and notification services. We prepare and distribute AGM notices, attend meetings, take minutes, and prepare financial statements. Our property managers also attend board meetings, record minutes, and distribute them to directors. Under the board’s direction, we prepare notices to owners and residents, respond to emails and phone messages, and serve as the primary liaison for all queries, concerns, and complaints.
Financial Management & Reporting
Each month, we give boards a clear view of their financial health through a package that includes a balance sheet, income statement, budget comparisons (MTD and YTD), and an arrears list. We maintain all financial records for the corporation and handle the collection of condo contributions, with pre-authorized payment options available. Our team of accountants set up individual operating and reserve fund trust accounts in accordance with the Condo Property Act of Alberta and each account earns interest on the daily balance of the accounts.
Disciplined Contributions Management
We understand that owners rely on us to steward their contributions responsibly. We work with industry-specific experts, experienced contractors, and reputable suppliers with proper credentials and insurance. This approach helps ensure competitive tenders and professional, timely work. We obtain quotes for regular and routine maintenance of the common property, janitorial, landscaping, snow removal, elevator servicing, mechanical systems upkeep as well as for the larger capital repairs and reserve fund expenses.
Trusted Policy & Bylaw Guidance
Our team is committed to increasing your board’s effectiveness and efficiency. We bring deep experience and up-to-date industry knowledge of policies and bylaws to support sound property management. We work closely with your board to develop and implement effective practices.
Proper Insurance
We are a large purchaser of insurance policies and other products and have dedicated staff who shop annually to get substantial discounts on premiums for our clients. We work with your board to ensure proper insurance in accordance with your bylaws and the Condo Property Act of Alberta and maintain copies of current insurance policies, providing certificates to appropriate parties when required.
Prudent Long-Term Planning
Prudent, factual planning is essential in managing a condo in a way that brings peace of mind to its board, owners, and tenants. We work with independent, qualified professionals who conduct audits of building deficiencies and reserve fund studies to allow our team to effectively prepare budgets for board approval and handle reserves wisely to ensure a well-managed property.
State-of-the-art Software and Systems
We believe in using the proper tools to manage operations properly. Our office is up-to-date with state-of-the-art accounting software and enhanced management systems to effectively and efficiently serve you and your board. Our accounting department is manned by professional accountants and the administrative staff are specialized in business administration and management.
What We Offer
Our full-service management and financial accounting services include:
- -- Provide factual information allowing boards to make informed decisions
- -- Schedule trades for regular and routine maintenance
- -- Supply quotes for work to board to select trades/contractors of their choice
- -- Invest funds on behalf of condo corporations as directed by the board
- -- Manage rental parking stalls owned by condo corporations
- -- Attend board meetings, site meetings and all meetings associated with the condo
- -- Prepare all board documentation required by the Condominium Property Act and by laws
- -- Set-up and pay utilities, waste management, and other services
- -- Pay condo corporation invoices
- -- Collect unit owner and tenant contact information
- -- Prepare Estoppels and condo documents for real estate transactions
- -- Provide notices to owners and residents as directed by the board
- -- Liaise between owners and board for all queries, complaints, and concerns
- -- Respond to emails and telephone messages
- -- Prepare bylaw infraction communication
- -- Prepare and disseminate communication to unit owners as requested by the board
- -- Handle pet requests
- -- Process visitor parking requests
- -- Collect monthly condo contributions and special assessments
- -- Collect arrears
- -- Prepare monetary sanctions for bylaw breaches as directed by the board
- -- Ensure condo corporation has appropriate insurance
- -- Work with insurance company and unit owners for insurance losses